Managing Work requests

You can view, open, and manage work requests directly from your desktop. Access full details, track progress, and add comments to keep work organized across your team.

1. Click Work requests () to view the work requests available to you.
   Your work request appears under the appropriate header, based on how the Genetec Operations Center board layout has been configured.
2. Select a work request from the list.
   In the Comments section, you can update the work request by adding comments to the work request.

   You can review all the comments on your work request, and review the progress of the work request in the details view.

3. (Optional) To view additional details of the work request in Operations Center, click View in Operation Center.
   This action redirects you to the Operations Center board. Viewing or accessing this section is controlled by user privileges.