Exporting video from tiles

2025-03-24Last updated

To play video files outside of the Genetec Web App, you must export the video from a tile to your local hard drive.

Before you begin

Important:
Turn off your web browser's pop-up blocker to allow video exports from Genetec Web App to your local hard drive.

What you should know

  • Videos are exported to the download location set in your web browser. The default location is C:\Users\<username>\Downloads.
  • You can export video in the following formats:
    • G64
    • G64x
    • MP4 (default format)
    • ASF
  • To export videos, you need the Single user video export privilege, or authorization from a user with the Export video privilege.

Procedure

  1. From the vertical navigation bar, click Tiles.
  2. Click Browse () to display your entities.
  3. Double-click or drag the camera entity or layout to a tile.
  4. Hover over the tile to display the camera controls.
  5. Click Show more () > Export ().
    The Export video dialog box opens.
  6. Configure the following:
    File name
    Enter a name for the video file.
    Description
    Enter a description of the video that you're exporting.
    Start time
    Select the start date and time for the video that you're exporting.
    End time
    Select the end date and time for the video that you're exporting.
    Format
    From the list, select the video format that you want for the video file that you're exporting.
    Export audio
    Select this option to include audio in the video file that you're exporting.
  7. Click Export.
    The video is exported to your local hard drive.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.