Maps task process overview

2024-12-10

View and interact with all your entities, events, and incidents from the Genetec™ Web App Maps task.


Task	More information
Choose your map.	From the Select map list at the top of the page, select a map to monitor.
Choose a preset view.	Click the Presets () button on the lower-right corner of the map to select a preset view.
Select the layers (map objects) you want to see on the map.	Click the Select layers () button to choose your map objects.
Search for a specific entity or address.	Use the search bar at the top of the page to find a specific entity, or street address on geographic maps, within the current map.
Monitor doors, readers, and access control events.	Click a door or reader marker to open the side panel. In the side panel you can: Manually unlock a door (). Override an unlock schedule (). Shunt a reader (). Share the entity (). Add the entity to your watch list (). Forgive antipassback violations. View access control events. See related video. For more information, see Monitoring doors in a map.
Monitor cameras and motion events.	Click a camera marker to open the side panel. In the side panel you can: Download video (). Share the entity (). Add the entity to your watch list (). Save a snapshot (). Add a bookmark (). Create a playback loop by right-clicking the timeline and dragging to select the desired time frame. Use PTZ controls. View camera events. For more information, see Monitoring cameras in a map.
Monitor virtual zones.	Click a zone marker to open the side panel. In the side panel you can: View zone state (normal, active, trouble). View zone arming state (armed, disarmed). Manually disarm a zone (). Manually arm a zone (). Share the entity (). Add the entity to your watch list (). View zone events.
Monitor Genetec Mobile users.	Hover over a Genetec Mobile user marker to view their last time stamp. Click a Genetec Mobile user marker to open the side panel. In the side panel you can send messages to users, and view the following user information: First and last name. User's picture, if one has been applied to their profile. Email address. Last recorded location. Live video feed from the user's mobile phone. For more information, see Monitoring mobile users in a map.
Trigger and manage Genetec Mission Control™ incidents.	Triggering Mission Control incidents from the Incident monitoring task. Managing Mission Control incidents.

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.