Maps task process overview

2023-05-15Last updated

View and interact with all your entities, events, and incidents from the Genetec™ Web App Maps task.

Task More information
Choose your map. From the Select map list at the top of the page, select a map to monitor.
Choose a preset view. Click the Presets (White eye open) button on the lower-right corner of the map to select a preset view.
Select the layers (map objects) you want to see on the map. Click the Select layers (Three white layered squares) button to choose your map objects.
Search for a specific entity or address. Use the search bar at the top of the page to find a specific entity, or street address on geographic maps, within the current map.
Monitor doors, readers, and access control events.
  • Click a door or reader marker to open the side panel.
  • In the side panel you can:
    • Manually unlock a door ().
    • Override an unlock schedule ().
    • Shunt a reader ( ).
    • Share the entity ().
    • Add the entity to your watch list ().
    • Forgive antipassback violations.
    • View access control events.
    • See related video.
  • For more information, see Monitoring doors in a map.
Monitor cameras and motion events.
  • Click a camera marker to open the side panel.
  • In the side panel you can:
    • Download video ().
    • Share the entity ().
    • Add the entity to your watch list ().
    • Save a snapshot ().
    • Add a bookmark ().
    • Create a playback loop by right-clicking the timeline and dragging to select the desired time frame.
    • Use PTZ controls.
    • View camera events.
  • For more information, see Monitoring cameras in a map.
Monitor zones.
  • Click a zone marker to open the side panel.
  • In the side panel you can:
    • View zone state (normal, active, trouble).
    • View zone arming state (armed, disarmed).
    • Manually disarm a zone ().
    • Manually arm a zone ().
    • Share the entity ().
    • Add the entity to your watch list ().
    • View zone events.
Monitor Genetec Mobile users.
  • Hover over a Genetec Mobile user marker to view their last time stamp.
  • Click a Genetec Mobile user marker to open the side panel.
  • In the side panel you can send messages to users, and view the following user information:
    • First and last name.
    • User's picture, if one has been applied to their profile.
    • Email address.
    • Last recorded location.
    • Live video feed from the user's mobile phone.
  • For more information, see Monitoring mobile users in a map.
Trigger and manage Genetec Mission Control™ incidents.