Monitoring mobile users in a map in the Genetec Web App

On georeferenced maps in the Maps task, you can view the location of Genetec™ Mobile users, send them messages, and view video from their mobile phones.

1. In the Navigation menu, click Maps.
2. Click the Select map () icon, then choose the georeferenced map you want from the list.
   Markers representing active Genetec Mobile users are automatically displayed on the map. By default, these markers display cardholder pictures. If there’s no cardholder picture available, the marker displays the user's initials.
3. To search for a Genetec Mobile user, enter the user's first or last name, or their initials in the Search field.
4. To view the last time stamp of the user, hover over their user marker.

   

5. Click a Genetec Mobile user marker to display the following user information in a side panel:
   • First and last name.
   • User's picture, if one has been applied to their profile.
   • Email address.
   • Last recorded location.
   • Live video feed from the user's mobile phone.

   

6. Send a message to the mobile user:
   • Click the Send a message () button.
   • Enter a message in the dialog box.
   • Click OK.

   

   The user receives the message in the Genetec Mobile app.