Triggering Mission Control incidents from the Incident monitoring task

If an emerging situation doesn’t automatically trigger an incident, you can trigger it manually in the Incident monitoring task.

1. Open the Incident monitoring task.
2. Click Trigger incident.
   The Trigger incident dialog box opens.
3. Under the Name field, select an incident type.
   The incident type is applied as the name for the incident that you’re triggering.

   

4. From the Location list, select the area or entity where the incident is occurring.
5. In the Comment field, enter a short description of the incident.
6. Click Trigger.
   The incident is displayed in the list with the state New.

   Note: To view the incident, your administrator must add you as a recipient of the incident type.