Triggering Mission Control incidents from a map

2026-01-24Last updated

If an emerging situation doesn’t automatically trigger an incident, you can trigger it manually from a geographic map.

What you should know

Procedure

  1. In the Navigation menu, click Maps.
  2. Click the Select map () icon, then choose the map you want from the list.
  3. Right-click the location where the incident occurred and select Trigger incident.
    The Trigger incident dialog box opens.
  4. Under the Name field, select an incident type.
  5. Click the Location list and select the area or entity where the incident is occurring.
  6. In the Comment field, enter a short description of the incident.
  7. Click Trigger.
    The incident icon () is displayed on the map.
    Note:
    The incident is also displayed in the incident list in the Incident monitoring task with the state New. To view the incident, your administrator must add you as a recipient of the incident type.

After you finish

Monitor, investigate, or resolve triggered incidents.