Calling VoIP devices on a map

2024-06-11Last updated

In the Maps task, you can view the location and make calls to Voice over Internet Protocol (VoIP) units.

Before you begin

An administrator must install and configure the Sipelia™ plugin on your Security Center system.

Procedure

  1. From the vertical navigation bar, click Maps.
    Genetec Web App Tasks Menu drop down list.
  2. Click the Select map list and select a map.
    Select the map drop-down list in the Genetec Web App Maps task.
    Markers representing VoIP devices are automatically displayed on the selected map.
  3. (Optional) To search for a VoIP device, enter its name in the Search field.
    The Maps task in the Genetec Web App with the search field highlighted.
  4. Hover over the VoIP device marker and click the call button in the pop-up.
    After the call connects, the side panel opens.
  5. To end the call, click the End call () icon.