Monitoring doors in a map in the Genetec Web App

2025-05-02Last updated

Monitor and interact with doors and readers in the Maps task.

What you should know

In the Maps task, you can:
  • View door health (offline, online, warning state, maintenance mode).
  • View door status (closed or opened).
  • View door lock status (locked or unlocked ).
  • View associated video and access control events.
  • Control door and reader entity commands.

Procedure

  1. From the vertical navigation bar, click Maps.
    Genetec Web App Tasks Menu drop down list.
  2. Click the Select map list and select your desired map.
    Genetec Web App Maps task with the map list displayed.
  3. Search for a specific door using the search bar, or navigate to a door marker displayed in your map view.
  4. Hover over the door marker to view its lock status and commands.
    Door icon on a map with the door status dialog box displayed.
  5. Click a door marker to display video, entity controls, and events in a side panel.
    Maps page side panel for doors.
    Note:
    To enlarge the video displayed in the side panel, click the Maximize video () button.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.