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Tiles
Learn how to monitor the state of your entities and manage their functions from the Genetec Web App Tiles task.
Navigating to a specific time in playback video
To view playback video from a specific date and time, you can navigate to a timestamp from the video tile.

Introduction
Learn about the Genetec Web App.
What's new
Check out what's new in the latest update to the Genetec Web App.
Maps
Learn how to view and interact with cameras, doors, events, and incidents from the Genetec Web App Maps task.
Tiles
Learn how to monitor the state of your entities and manage their functions from the Genetec Web App Tiles task.
- Tiles task process overview
  Monitor and interact with entities on the Genetec™ Web App Tiles task.
- Monitoring entities in tiles
  Using the Tiles task, you can monitor the state of your entities and manage their functions.
- Creating a reusable tile layout
  To provide users with quick access to a consistent view of certain entities, you can create reusable tile layouts.
- Modifying a reusable tile layout
  In the Tiles task, you can modify the properties and tiles of a reusable tile layout, and then overwrite the existing tile layout or save it as a new tile layout.
- Exporting video from tiles
  To play video files outside of the Genetec Web App, you must export the video from a tile to your local hard drive.
- Navigating to a specific time in playback video
  To view playback video from a specific date and time, you can navigate to a timestamp from the video tile.
- Performing a targeted quick search of playback video
  To quickly locate footage of an event from playback video, you can use the Quick search feature in video tiles.
Reports
Generate customized queries about entities, activities, and events for investigation or maintenance purposes from the Genetec Web App Reports task.
Access control
Learn how to manage cardholders, cardholder groups, visitors, and access rules from the Genetec Web App Access control task.
Automatic license plate recognition
Learn how to use the ALPR features in the Genetec Web App.
Voice and video calling
Learn how to use voice and video calling in the Genetec Web App.
Alarms, quick actions, and critical events
Learn how to respond to alarms, trigger quick actions, and set a system threat level to help notify your security personnel of a threatening situation.
Event monitoring
Learn how to monitor select event types and entities in real time.
Managing Mission Control incidents
Learn how to manage and trigger incidents with Mission Control.
Glossary
Where to find product information
You can find our product documentation in the following locations:
Technical support
Genetec™ Technical Assistance Center (GTAC) is committed to providing its worldwide clientele with the best technical support services available. As a customer of Genetec Inc., you have access to TechDoc Hub, where you can find information and search for answers to your product questions.

Navigating to a specific time in playback video

2025-03-24

To view playback video from a specific date and time, you can navigate to a timestamp from the video tile.

Procedure

From the homepage, open the Tiles task.
Click Browse.
Drag the camera that you want to search from to a tile.
Hover your mouse over the timestamp and click Go to specific time.

The Go to specific time dialog box opens.
In the Date and time field, enter the date of the video that you want to review.
Click on a time in the timeline.

The dialog box closes and the tile displays playback video from the selected date and time.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.