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Tiles
Learn how to monitor the state of your entities and manage their functions from the Genetec Web App Tiles task.
Controlling PTZ cameras in Genetec Web App
You can control PTZ cameras by clicking on a point to center the view or by drawing a box to move and zoom. This ensures that the selected area fills the video feed within the camera's movement and zoom limits.

Introduction
Learn about the Genetec Web App.
Maps
Learn how to view and interact with cameras, doors, events, and incidents from the Genetec Web App Maps task.
Tiles
Learn how to monitor the state of your entities and manage their functions from the Genetec Web App Tiles task.
- Tiles task process overview for the Genetec Web App
  Monitor and interact with entities on the Genetec™ Web App Tiles task.
- Monitoring entities in tiles in the Genetec Web App
  Using the Tiles task, you can monitor the state of your entities and manage their functions.
- Creating a reusable tile layout in the Genetec Web App
  To provide users with quick access to a consistent view of certain entities, you can create reusable tile layouts.
- Modifying a reusable tile layout in the Genetec Web App
  In the Tiles task, you can modify the properties and tiles of a reusable tile layout, and then overwrite the existing tile layout or save it as a new tile layout.
- About camera sequences
  A camera sequence is an entity that defines a list of cameras displayed sequentially in a rotating cycle within a single tile in Genetec™ Web App.
- Exporting video from tiles in the Genetec Web App
  To play video files outside of the Genetec Web App, you must export the video from a tile to your local hard drive.
- Navigating to a specific time in playback video in the Genetec Web App
  To view playback video from a specific date and time, you can navigate to a timestamp from the video tile.
- Performing a targeted quick search of playback video in the Genetec Web App
  To quickly locate footage of an event from playback video, you can use the Quick search feature in video tiles.
- Controlling PTZ cameras in Genetec Web App
  You can control PTZ cameras by clicking on a point to center the view or by drawing a box to move and zoom. This ensures that the selected area fills the video feed within the camera's movement and zoom limits.
Reports
Generate customized queries about entities, activities, and events for investigation or maintenance purposes from the Genetec Web App Reports task.
Access control
Learn how to manage cardholders, cardholder groups, visitors, and access rules from the Genetec Web App Access control task.
Automatic license plate recognition
Learn how to use the ALPR features in the Genetec Web App.
Voice and video calling
Learn how to use voice and video calling in the Genetec Web App.
Alarms, hot actions, and critical events
Learn how to respond to alarms, trigger hot actions, and set a system threat level to help notify your security personnel of a threatening situation.
Event monitoring
Learn how to monitor select event types and entities in real time.
Managing Mission Control incidents
Learn how to manage and trigger incidents with Mission Control.
Glossary
Where to find product information
You can find our product documentation in the following locations:
Technical support
Genetec™ Technical Assistance Center (GTAC) is committed to providing its worldwide clientele with the best technical support services available. As a customer of Genetec Inc., you have access to TechDoc Hub, where you can find information and search for answers to your product questions.

Controlling PTZ cameras in Genetec Web App

2025-11-25

You can control PTZ cameras by clicking on a point to center the view or by drawing a box to move and zoom. This ensures that the selected area fills the video feed within the camera's movement and zoom limits.

Before you begin

Set the tile to full screen mode to give you more control space for PTZ operations.
Combine presets with point-and-click in Config Tool for quick adjustments.

Procedure

From the vertical navigation bar, click Tiles.
Select a PTZ-enabled camera and click PTZ mode () in the video player toolbar.
The manual controls are accessible from the PTZ mode's interface.
Here are the options for a PTZ camera:
Scroll to Zoom

Use the mouse wheel to zoom in or out.

Point-and-Click

Click anywhere on the video to recenter the camera view.

Draw-to-Zoom

Click on the video and drag your mouse to draw a box. The camera zooms in and the selected area fills the view.
Digital Zoom Mode
- To activate digital zoom mode, hold Shift + scroll in.
- To Exit from digital zoom mode scroll out until digital zoom disappears.
Create bookmarks

Click to Bookmark () create bookmarks while in PTZ mode.

Presets

Click Presets to access the list of PTZ presets.
Limitation:
- Digital zoom, point-and-click, or draw-to-zoom cannot be used together.
- If PTZ is locked, a warning appears and controls are disabled.
- This feature is supported for on-premise installations with Security SC 5.13.3 and later.