Adding visitors

2024-01-29Last updated

To ensure that visitors' activities can be monitored throughout their visits, you can add visitors in Access control task of Genetec™ Web App.

What you should know

  • You must have the Check in visitors privilege to add a visitor.

Procedure

  1. From the vertical navigation bar, click Access control.
  2. Click Cardholders and visitors.
    The Cardholders and visitors page opens.
  3. Click Add visitor.
  4. Enter the visitor information.
  5. Assign access rights to the visitor.
    Groups
    Click , select the cardholder groups that the visitor belongs to, then click Add.

    Access rules can be inherited from the cardholder group that the cardholder belongs to.

    Credentials
    To create a new credential:
    1. Click and select New credential.
    2. Configure the credential.
    3. Click Create.
    To select an existing credential:
    1. Click and select Existing credential.
    2. Select a credential.
    3. Click Add.
  6. Configure the Advanced settings for the visitor:
    Use extended grant time
    Select this option to provide more time for people with reduced mobility to pass through the door.
    Entity name
    Enter a name for the visitor entity.
    Description
    Enter a description for the visitor.
    Bypass antipassback rules
    Select Inherited to inherit the antipassback restrictions from the cardholder group that the visitor belongs to. To exempt the visitor from antipassback restrictions, select Yes.
    Security clearance
    Select Inherited to inherit the clearance from the cardholder group that the visitor belongs to. Select Custom to enter the security clearance level of the visitor. The security clearance level determines their access to areas when a threat level is set in the Security Center. Level 0 is the highest clearance level, with the most privileges.
    Partitions
    Add or remove visitors from partitions.Visitors must belong to at least one partition.
  7. Click Add.
The visitor profile is created.