Home
Access control
Learn how to manage cardholders, cardholder groups, visitors, and access rules from the Genetec Web App Access control task.
Deleting cardholders and visitors
If an individual no longer requires access to secured areas using access cards, or their activities to be tracked, you can delete their profile in Genetec™ Web App.

Introduction
Learn about the Genetec Web App.
What's new
Check out what's new in the latest update to the Genetec Web App.
Maps
Learn how to view and interact with cameras, doors, events, and incidents from the Genetec Web App Maps task.
Tiles
Learn how to monitor the state of your entities and manage their functions from the Genetec Web App Tiles task.
Reports
Generate customized queries about entities, activities, and events for investigation or maintenance purposes from the Genetec Web App Reports task.
Access control
Learn how to manage cardholders, cardholder groups, visitors, and access rules from the Genetec Web App Access control task.
- Access control task process overview
  Using the Access control task, you can manage cardholders, visitors, cardholder groups, credentials, and access rules.
- Adding cardholders
  To add individuals who must enter and exit secured areas using access cards, and to track their activities, you can create cardholders in the Genetec™ Web App.
- Adding visitors
  To ensure that visitors' activities can be monitored throughout their visits, you can add visitors in Access control task of Genetec™ Web App.
- Editing cardholder and visitor profiles
  If a cardholder or visitor profile requires revisions, you can make and save the changes in the Genetec™ Web App.
- Deleting cardholders and visitors
  If an individual no longer requires access to secured areas using access cards, or their activities to be tracked, you can delete their profile in Genetec™ Web App.
- Creating credentials
  Using the Access control task in the Genetec™ Web App, you can create a credential, configure its properties, and assign it to a cardholder or visitor.
- Creating cardholder groups
  To configure the access rights and properties that are shared among multiple cardholders, you can create cardholder groups in Genetec™ Web App.
- Creating access rules
  To control access anywhere on your site, you can apply access rules to areas, doors, and elevators in the Access control task of Genetec™ Web App.
Automatic license plate recognition
Learn how to use the ALPR features in the Genetec Web App.
Voice and video calling
Learn how to use voice and video calling in the Genetec Web App.
Alarms, quick actions, and critical events
Learn how to respond to alarms, trigger quick actions, and set a system threat level to help notify your security personnel of a threatening situation.
Event monitoring
Learn how to monitor select event types and entities in real time.
Managing Mission Control incidents
Learn how to manage and trigger incidents with Mission Control.
Glossary
Where to find product information
You can find our product documentation in the following locations:
Technical support
Genetec™ Technical Assistance Center (GTAC) is committed to providing its worldwide clientele with the best technical support services available. As a customer of Genetec Inc., you have access to TechDoc Hub, where you can find information and search for answers to your product questions.

Deleting cardholders and visitors

2024-01-22

If an individual no longer requires access to secured areas using access cards, or their activities to be tracked, you can delete their profile in Genetec™ Web App.

What you should know

You must have the Delete cardholders privilege to delete a cardholder profile.
You must have the Check out visitors privilege to delete a visitor profile.

Procedure

From the vertical navigation bar, click Access control.
Select a cardholder or visitor from the list.
Click Show more > Delete .