Monitoring events using the watch list

2023-05-10Last updated

Using the Genetec™ Web App watch list, you can monitor access control events from doors and readers, and camera-related events in real time.

Before you begin

Select the events that you want to monitor.

What you should know

To monitor your desired events, you must add the entities that trigger these events to the watch list. You can access your watch list from any Genetec Web App page by clicking the Watch list icon in the notification tray.
Genetec Web App header highlighting the watch list tray.

The Watch list icon displays the number of missed events since the side pane was last closed. Opening the Watch list pane resets the tray number to zero. A maximum of 250 events can be displayed at a time. Events are visible in the watch list for a maximum of 15 minutes. To view older events, generate a unified report.

Procedure

  1. Add entities to your watch list in one of the following ways:
    • Click Add to watch list (White binoculars) from the command menu of any entity.
    • Click Add (Plus sign) from the Edit watch list pane.
    The entities are displayed in the watch list.
    Genetec Web App watch list with entities added.
  2. Select the Flag checkbox next to a listed entity to display their associated events at the top of the list.
    Genetec Web App watch list showing flagged events.
  3. Hover over the entities link for a quick view of which entities are on your watch list.
    Genetec Web App quick view of entities on watch list.
  4. Click the entities link to add, remove, or flag watch list entities from the Edit watch list pane.
  5. Click an event on the watch list to open a pane with details and entity commands.
    Genetec Web App side pane displaying details of a motion event.
  6. To clear the watch list, do one of the following:
    • Click Dismiss to clear that section.
    • Click > Dismiss all to clear the whole list.
    • Hover over a single event and click Dismiss.